Data retention period in the jeta7 App
This policy mainly concerns retention or storage time; Dhaka users with accounts using bKash, Nagad, and Rocket, so keeping transaction records clean is important
Control
Your data is kept only as needed for work; unnecessary parts are not kept separately
Time
Some data stays for 6 months, some up to 5 years; duration varies by type
Security
Access is restricted; only authorized team members view the necessary parts
Cookies
Cookies are used to keep sessions, preferences, and security intact
Main retention rules
Which data is kept for how long depends on the work purpose, if you wish Account management And Help page You can view
| Data type | How long data is kept | Why kept |
|---|---|---|
| Account information | While the account is open, 12 months | Login, identity, and support |
| Transaction data | 5 years | View combined with bKash, Nagad, Rocket |
| Device and login data | 90 days | Security and error detection |
| Cookie data | Until session ends or 13 months | Remember preference |
| Support message | 24 months | Issue resolution records |
| Compliance documents | Time applicable under law | Compliance and audit |
How account information is kept
Step 1: Primary information
Name, phone number, and login information are needed to operate the account; these are kept while the account is open so that jeta7 login is easier
Step 2: Verification
Wrong login attempts, duplicate accounts, and unauthorized access are logged; Dhaka users often need to log in on multiple devices, so this part is important
Your profile information is never shown publicly; only as much as needed to operate the service is kept
Transaction data and security
Step 1: Payment records
Records from bKash, Nagad, and Rocket may be kept for up to 5 years for later audits, disputes, or error reconciliation
Step 2: Reconciliation
If there is a problem with the same transaction, the team reviews prior data to resolve it, so legal requirements are also considered before deleting records
Transaction data remains on a separate secure layer so nothing mixes with personal profiles
Usage data and cookies
Step 1: Type of activity
Which page was opened, where more time was spent, and how you navigated; this basic data is kept to keep the jeta7 App fast and stable
Step 2: Security cookies
Cookies are used to keep sessions, prevent unauthorized access, and remember language preference; you may reduce cookies in browser settings, but some parts may not work properly
Clearing cookies and cache on old Android phones often reduces problems; it's easy, and it can be done in a few minutes
What happens after account closure
Step 1: Archive
Even if the account is closed, not all data is deleted immediately; for legal, disputes, and security reasons some parts are kept for a limited time.
Step 2: Permanent deletion
When no longer needed, unnecessary parts are permanently deleted; this gives you more control, and unnecessary records do not accumulate.
If you want earlier Contact page From here you can request deletion; the support team will review and proceed.
Your rights and contact
You can view, correct, limit, or request deletion of your own data; these rights generally apply to verified accounts.
If you have questions about jeta7 contact Go to the page, from Dhaka or from elsewhere; the support team will review the matter in the same way.
- Request to view your data
- Request to correct incorrect
- Option to change cookie preferences
- Request to delete relevant information
In short, privacy in the jeta7 App means control, transparency, and limited retention; if you have questions, log in to contact support, or register to view settings in your account.
